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Shipping Policy

Orders will be shipped UPS Ground.

You can place orders ONLINE 24/7 and your order will be shipped within the next one to two business days (excluding holidays). You can always contact support@persistentmotivation.com for questions.

**Prices subject to change based on carrier increases

Returns Policy
You can return an item within 30 days of the date of purchase for a refund or replacement. All items returned require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting our Customer Service department.

 - You must write the RMA number on the shipping label of the item returned.

 - Please save all packaging and accessories for any item that is returned to Persistent Motivation TX.  All original equipment, components, manuals, documents and packaging must be returned with your item in order for us to process your returned items.

 - An item returned for a replacement may be replaced at our discretion, unless otherwise required by law.

 - Products with specific refund and return policies and deadlines must be returned within the time periods specified for each item.

All items sold through Persistent Motivation TX are subject to our Policy and Agreement. Physically damaged items cannot be returned. If you are shipping your items back to us, we strongly suggest that you use traceable United Parcel Delivery Service available from the nearest staffed UPS facility to you. All item returns must be sent prepaid—no collect shipments will be accepted.

 - You must write the RMA number on the shipping label.

 - Insure the returned item for its full value to protect you against loss.

 - Return items should be sent to: Returns Department E-Mail: support@persistentmotivationtx.com.

Parts returned beyond 30 days from the date of purchase are subject are subject to a 20% restocking fee. Return items will not be accepted without an RMA number. 


Physical Damage Policy
Physically damaged items cannot be returned to Persistent Motivation TX. If you return any physically damaged item to Persistent Motivation TX, the item will be returned to you at your expense.

Our business hours are 8:00 am to 5:00 pm Central Time Monday through Friday.

We can be reached at 830 660 5519.